← Dashboard
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Ticket Pattern Detection
Scans recent tickets for clusters, spikes, or potential incidents
Click "Run" to analyze recent tickets for patterns and potential incidents.
🎯
Client Risk Scoring
Scores each client as Stable / Watch / At Risk based on ticket trends and satisfaction
Click "Run" to score all clients by risk level.
🔁
Recurring Issue Detection
Identifies clients with the same root cause appearing repeatedly over 90 days
Click "Run" to find clients with recurring unresolved issues.
🔧
Proactive Maintenance Alerts
Flags assets from Hudu likely to generate a ticket in the next 30 days
Click "Run" to identify at-risk assets from Hudu.